Accounts, Billing & Payments
Account registration, submitting meter readings and all other billing queries
Monday – Friday 08:30AM – 5:30PM
Operational General Enquiries
Monday – Friday 08:30AM – 5:30PM
Water & Wastewater Emergencies
No water, low pressure, water quality issues, water leaks flooding or blocked drains
24 Hour Emergency Helpline
Relay UK
Relay UK helps people with hearing or speech difficulties communicate with anyone over the phone using the national relay service.
Simply dial:
- 18002 before the phone number if you want the relay assistant to convert your typed text into speech for the hearing person on the other end.
- 18001 before the phone number if you want to receive speech‑to‑text.
Further information can be found here: About Relay UK | Relay UK