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Our vulnerability strategy
Vulnerability strategy
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Our charges and tariffs
Last Mile Water - Charges scheme 2026-27
Wholesale charges
Statement of Assurance
Archived Charges Schemes
2025-2026
Statement of Assurance 2025 -26
Statement of Significant Change
Last Mile Water Charging Scheme: Wholesale 2025-26
Last Mile Water Charging Scheme: Water Only Sites 2025-26
Last Mile Water Charging Scheme: Water and Wastewater Sites 2025-26
Last Mile Water Charging Scheme: Wastewater Only Sites 2025-26
2024-2025
Statement of Assurance
Statement of significant change
Charges schemes
Charges Scheme: Affinity Water and Anglian Water – Water and wastewater 2024 -2025
Charges Scheme: Affinity Water – Water only 2024 -2025
Charges Scheme: Affinity Water and Thames Water – Water and wastewater 2024 -2025
Charges Scheme: Anglian Water – Wastewater only 2024 -2025
Charges Scheme: Anglian Water – Water and wastewater 2024 -2025
Charges Scheme: Anglian Water – Water only 2024 -2025
Charges Scheme: Bristol Water and Wessex Water – Water and wastewater 2024 -2025
Charges Scheme: Hafren-Dyfrdwy – Water and wastewater 2024-2025
Charges Scheme: Hafren-Dyfrdwy – Water only 2024-2025
Charges Scheme: Northumbrian Water – Water and wastewater 2024-2025
Charges Scheme: Northumbrian Water – Water only 2024-2025
Charges Scheme: Severn Trent Wastewater only 2024-2025
Charges Scheme: Severn Trent and United Utilities Wastewater only 2024-2025
Charges Scheme: Severn Trent Water and wastewater 2024-2025
Charges Scheme: Severn Trent Water only 2024-2025
Charges Scheme: South East Water and Southern Water – Wastewater only 2024-2025
Charges Scheme: South West Water – Water only 2024-2025
Charges Scheme: South West Water and Wessex Water – Water and wastewater 2024 -2025
Charges Scheme: South West Water – Wastewater only 2024 -2025
Charges Scheme: Southern Water – Water and wastewater only 2024 -2025
Charges Scheme: Southern Water – Wastewater only 2024 -2025
Charges Scheme: Thames Water – Wastewater only 2024 -2025
Charges Scheme: Thames Water – Water and wastewater 2024 -2025
Charges Scheme: Thames Water – Water only 2024 -2025
Charges Scheme: United Utilities – Water and wastewater 2024 -2025
Charges Scheme: United Utilities – Wastewater only 2024 -2025
Charges Scheme: United Utilities – Water only 2024 -2025
Charges Scheme: Welsh Water – Wastewater only 2024 -2025
Charges Scheme: Welsh Water – Water only 2024 -2025
Charges Scheme: Wessex Water – Wastewater only 2024 -2025
Charges Scheme: Wessex Water – Water and wastewater 2024 -2025
Charges Scheme: Yorkshire Water – Wastewater only 2024 -2025
Charges Scheme: Yorkshire Water – Water only 2024 – 2025
Charges Scheme: Southern Trent – Wastewater only 2024 -2025
Charges schemes: Wholesale Charges
2023-2024
Statement of significant change
Charges schemes
Charges Scheme: Affinity Water (water) and Thames Water (wastewater) 2023 -2024
Charges Scheme: Affinity Water – Water only 2023 -2024
Charges Scheme: Anglian Water – Wastewater only 2023 -2024
Charges Scheme: Anglian Water – Water and wastewater 2023 -2024
Charges Scheme: Bristol Water (water) and Wessex Water (wastewater) – Water and wastewater 2023 -2024
Charges Scheme: HD Cymru – Water and wastewater 2023 -2024
Charges Scheme: Northumbrian Water – Water only 2023 -2024
Charges Scheme: Severn Trent Water – Wastewater only 2023 -2024
Charges Scheme: Severn Trent Water – Water and wastewater 2023 -2024
Charges Scheme: South East Water (water) and Southern Water (wastewater) – Water and wastewater 2023 -2024
Charges Scheme: South West Water – Wastewater only 2023 -2024
Charges Scheme: Southern Water – Water and wastewater 2023 -2024
Charges Scheme: Southern Water – Wastewater only 2023 -2024
Charges Scheme: Thames Water – Wastewater only 2023 -2024
Charges Scheme: Thames Water – Water and wastewater 2023 -2024
Charges Scheme: Thames Water – Water and wastewater 2023 -2024
Charges Scheme: United Utilities – Wastewater only 2023 -2024
Charges Scheme: United Utilities – Water only 2023 -2024
Charges Scheme: United Utilities – Water only 2023 -2024
Charges Scheme: Welsh Water – Wastewater only 2023 -2024
Charges Scheme: Wessex Water – Wastewater only 2023 -2024
Charges Scheme: Yorkshire Water – Wastewater only 2023 -2024
2022-2023
Statement of assurance: Retail Charges
Statement of assurance: Wholesale charges
Charges schemes
Charges Scheme: Affinity Water (water) and Thames Water (wastewater) 2022 -2023
Charges Scheme: Anglian Water – Wastewater only 2022 -2023
Charges Scheme: Severn Trent Water – Wastewater only 2022 -2023
Charges Scheme: Severn Trent Water – Water and wastewater 2022 -2023
Charges Scheme: South East Water (water) and Southern Water (wastewater) – Water and wastewater 2022 -2023
Charges Scheme: South West Water – Wastewater only 2022 -2023
Charges Scheme: Southern Water – Water and wastewater 2022 -2023
Charges Scheme: Southern Water – Wastewater only 2022 – 2023
Charges Scheme: Thames Water – Wastewater only 2022 -2023
Charges Scheme: Thames Water – Water and wastewater 2022 – 2023
Charges Scheme: United Utilities – Wastewater only 2022 -2023
Charges Scheme: Welsh Water – Wastewater only 2022 -2023|
Charges Scheme: Wessex Water – Wastewater only 2022 -2023
Charges Scheme: Wholesale Charges 2022 -2023
Charges Scheme: Yorkshire Water – Wastewater only 2022 -2023
2021-2022
Statement of assurance: Retail Charges
Statement of assurance: Wholesale charges
Charges schemes
Charges Scheme: Anglian Water – Water and Wastewater
Charges Scheme: Anglian Water – Wastewater only
Charges Scheme: Severn Trent Water – Wastewater only
Charges Scheme: Severn Trent Water – Water only
Charges Scheme: South East Water (water) and Southern Water (wastewater) – Water and wastewater
Charges Scheme: Southern Water – Water and wastewater
Charges Scheme: Southern Water – Wastewater only
Charges Scheme: Thames Water – Wastewater only
Charges Scheme: Thames Water – Water and wastewater
Charges Scheme: United Utilities – Wastewater only
Charges Scheme: Welsh Water – Wastewater only
Charges Scheme: Wessex Water – Wastewater only
Charges Scheme: Wholesale Charges
Charges Scheme: Yorkshire Water – Wastewater only
2020-2021
Statement of assurance: Retail Charges
Statement of assurance: Wholesale charges
Charges schemes
Charges Scheme: Anglian Water – Water and Wastewater
Charges Scheme: Anglian Water – Wastewater only
Charges Scheme: Severn Trent Water – Wastewater only
Charges Scheme: South East Water (water) and Southern Water (wastewater) – Water and wastewater
Charges Scheme: South West Water – Wastewater only
Charges Scheme: Southern Water – Water and wastewater
Charges Scheme: Southern Water – Wastewater only
Charges Scheme: United Utilities – Wastewater only
Charges Scheme: Yorkshire Water – Wastewater only
2019-2020
Statement of assurance: Retail Charges
Statement of assurance: Wholesale charges
Charges schemes
Charges Scheme: Anglian Water – Water and Wastewater
Charges Scheme: Severn Trent Water – Wastewater only
Charges Scheme: South East Water (water) and Southern Water (wastewater) – Water and wastewater
Charges Scheme: Southern Water – Water and wastewater
Charges Scheme: Southern Water – Wastewater only
Charges Scheme: United Utilities – Wastewater only
Charges Scheme: Wholesale Charges
Regulatory Returns
Regulatory Returns
Archive
Risk and compliance statement: July 2017
Key performance indicator: 2017
Risk and compliance statement: March 2028
Key performance indicator: 2018
Small company return: 2021 -2022
New appointee regulatory reporting tables: 2023 -2024
Ring fencing certificate
Board Statement of Accuracy and Completeness: July 2024
Ofwat annual report: 2024 – 2025
Water Resource Management plan
Water Resource Management plan 2024
Last Mile Water is required to develop a Water Resource Management Plan (WRMP). The purpose of our WRMP is to explain how we intend to deliver secure and sustainable supplies of water to our customers. Our WRMP 2024 has been prepared in consultation with the Environmental Agency and DEFRA.
Water Resource Management plan 2019
2019 WRMP
We are required to develop a Water Resource Management Plan (WRMP). The purpose of our WRMP is to explain how we intend to deliver secure and sustainable supplies of water to our customers. Our WRMP 2019 has been prepared in consultation with the Environmental Agency, DEFRA and Anglian Water.
Water Resource Management plan 2019
2024 WRMP – Draft
Every 5 years we are required to develop a water resource management plan (WRMP). The purpose of our WRMP is to explain how we intend to secure and deliver sustainable supplies of water to our customers. Our draft WRMP 2024 has been prepared in consultation with the Environmental Agency, DEFRA and Ofwat. On 5 December 2022 we launched the public consultation on our draft WRMP 2024, and we are inviting our customers and stakeholders to review the draft plan and to provide feedback.
We are not aware that any of the information contained in the draft Water Resources Management Plan is commercially sensitive and have therefore not excluded any information for these purposes or on the grounds of national security.
You are invited to respond to our draft WRMP 2024 in writing to the Secretary of State before the end of the consultation period which is 27th February 2023.
You can respond to our draft WRMP:
- by email to water.resources@defra.gov.uk, or
- by post to:
Water Resources Management Plan Consultation
Department for Environment Food and Rural Affairs
Water Resources
Seacole, 2 Marsham Street
London
SW1P 4DF
At the end of the consultation period we will review all comments received and, if required, we will update the draft WRMP. Our current plan is our Water Resources Management Plan 2019 which will be superseded once the draft Water Resources Management Plan 2024 is finalised.
Please be aware if you submit a representation on our Water Resources Management Plan 2024, it is a requirement for water companies to publish responses to the consultation. We will not share any information publicly. We will contact you with any updates to our plan, including notification when we publish a statement of response to the consultation and when we publish the final plan. If you would prefer us not to contact you, please state this in your representation.
Pollution Incident Reduction Plan
Pollution Incident Reduction Plan
Last Mile Water is required to publish an annual Pollution Incident Reduction Plan (PIRP). The purpose of the PIRP is to set out how we will reduce pollution incidents from our water and wastewater systems, including reviewing last year’s incidents and explaining the actions we will take to prevent them in future, as required under the Water Industry Act 1991.
This plan has been developed in line with guidance from the Environment Agency and Natural Resources Wales and reflects our commitment to improving environmental performance and protecting the water environment.
Drought plan
Drought Plan 2022
We have included a copy of our final 2022 drought plan. We are required to develop a Drought Plan. The purpose of the Drought Plan is to set out the measures that we plan to take before, during and after a drought. At present we do not own or operate its own water resources but relies on the provision of bulk supply transfers from regional supply companies. These companies are responsible for monitoring their water resources and bulk supply transfers.Our strategy is to liaise closely with host companies regarding overall water resources and to maintain lines of communication during periods of drought as outlined within the plan.
We have not excluded any information from the drought plan on the grounds of national security.
Draft Drought Plan 2027
Last Mile Water has prepared its draft Drought Plan for statutory consultation in accordance with the Water Industry Act 1991 and relevant guidance issued by Defra and the Environment Agency.
The draft plan sets out the actions we would take before, during and after a drought to maintain security of supply, manage demand, and protect the environment. It also describes how we monitor water resources and identify and respond to drought conditions as they develop.
We invite your representations on the draft plan as part of this consultation.

